Customer Satisfaction


Since it is far better to retain customers to obtain new ones, the proper measurement of customer satisfaction is essential in taking the pulse of your business. Customers by Design has worked with clients who focus intensely on not only on what wins the business but, more importantly, what keeps the business.


We have developed exclusive data measurement tools to measure both overall satisfaction and likelihood of re-purchase.  Low cost and effective, they can be put to work for you to improve your bottom line and provide competitive advantage.